When We Arrive, Love Takes the Lead
When We Arrive, Love Takes the Lead
We realize how much trust it takes to hand over the leash and house keys. Below are the most commonly asked questions we receive. If you have a question that has not been addressed here, please reach us via our Contact Us page, email hello@mydogsnanny.com, or call (310) 422-1239.
We have been in business since 2010 and we are proud to continue to serve clients who have been with us from the very beginning.
At the core of our care is love. We believe that calm care, loving attention, affection, and play are what pets thrive on, and it’s what we enjoy providing. We build trust through patience and affection, always letting each pet set the pace. By gently observing their needs and respecting their boundaries, we build positive relationships that help even anxious pets feel safe, seen, and loved. It’s all about creating a calm, nurturing space where they can relax, connect, and thrive.
We provide a range of services including dog walking, in-home pet sitting, dog park visits, playdates, potty breaks, feedings, wellness checks, medication administration, and customized pet care.
We proudly serve the areas of Cheviot Hills, Palms, Culver City, Mar Vista, Venice, Playa Vista, Westchester, Marina del Rey—and beyond.
We primarily care for dogs and cats, but we also have experience caring for fish, birds, and turtles. As long as we’re confident we can meet their needs, we welcome the opportunity to be of service.
Yes, the Cat and Dog First Aid course through the American Red Cross.
Our schedule fills up quickly, especially during holidays and school breaks. We are fortunate that some clients confirm our availability before booking their travel plans. That said, we will always do our best to accommodate you because your business is important to us, and your pets become a part of our extended family, who we genuinely enjoy seeing again and again.
Yes, we do. Our experienced pet care providers can administer:
If your pet has specific medication needs, please let us know during the meet-and-greet, and we’ll ensure they receive the right care.
The length of each visit depends on the service you schedule and your pet’s needs. We customize each visit to suit your pet’s routine and comfort level. Just let us know what works best for you and your pet.
Yes, we offer recurring dog walking services with flexible scheduling options.
Yes! We provide daily text updates with photos to keep you connected with your pet(s). If you're traveling internationally, we ask that you reach out to us to respect time zone differences and ensure that you receive updates at times that are convenient for you.
We do our best to assign the same walker for consistency, but substitutes may be used if needed. All walkers are experienced and will be familiar with your pet’s needs.
Of course! We wouldn't have it any other way. We schedule complimentary meet-and-greets so you and your pets can get to know us before any commitment is made.
Every visit is tailored to your pet’s comfort and well-being because we know that their familiar routine helps them feel calm and secure while you're away.
We are trained to act calmly, quickly, and responsibly. We follow your emergency instructions and contact you immediately—your pet’s safety is our top priority.
This is entirely up to you. Most clients provide a key, or door lock code, and a unique house alarm code. Any keys you provide are labeled with a secure code that corresponds to your home—never your address or any identifying information. They are also kept securely stored when not in use, and we always wear them on a lanyard while providing service to prevent loss. Keys are returned promptly upon your request.
Absolutely. Your contact details and personal information are securely stored in a password-protected system with limited access. Only those directly involved in your pet’s care will have information about accessing your home. We never share your information with anyone else, or any outside source.
We offer flexible payment options for your convenience:
If you prefer another payment method, please let us know, and we’ll do our best to accommodate you.
Bernard Williams
The content on this site is for informational and entertainment purposes only.
We’re obsessed with pets and know a thing or two about winning their hearts (hint: gushing praise, unconditional adoration—and the occasional treat). But we’re not veterinarians, animal behaviorists, or pet psychics (though we do have a sixth sense for when a dog is eyeing our lunch).
Always consult your vet before making changes to your pet’s care. My Dog’s Nanny assumes no responsibility for any harm resulting from the application of tips or advice without veterinary guidance—and we are not liable for sudden zoomies, diva behavior, couch takeovers,
or dogs who decide they’re in charge (they already were).
At My Dog’s Nanny, we use cookies only to keep our website running smoothly and to make your visit a little more enjoyable. We don’t use them for tracking or share any information with third parties.
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